Insured Patients - the process

Prior to your initial consultation, following referral from your GP, you will need to gain a pre-authorisation number from your insurance company. Dependent on your policy, the consultation fees should be covered by your insurance. Please check your policy as some policies do state that consultations do have to be paid for by the patient. Please also check whether there is an excess or part-share on your policy.

Following your initial consultation you will meet with the consultants’ secretary to agree a date for any further follow up appointments or treatment, investigation or surgery. During this discussion you will be given any coding and fees to reflect the respective procedure and to quote to your insurance company.

The majority of insurance companies do settle our fees in full. However, it is necessary during the pre-authorisation process to discuss the fees with your insurer in case of a shortfall. The patient is liable for the shortfall and on consultation, a contract will be signed to reflect this.

Self Pay Patients

Payment for consultations can be made by either cash, cheque, bank transfer or credit/debit card.

* Fixed Price Quotes - Should a self pay patient wish to go ahead with any treatment, investigation or surgery a fixed price quote will be given by the Hampshire Clinic hospital, which will include the consultants’ fee. Payment for this will need to be made prior to any treatment.